Who needs ISO Certification?
Purpose of ISO certification
ISO certification ensures that a management system, has all the requirements for standardization as per the ISO standards. ISO (International Organization for Standardization) is an independent, non-governmental and international organization that develops standards for the quality, safety and effectiveness of products, services and systems.
ISO certifications are available in many industries, from energy management and social responsibility to medical devices and energy management. ISO standards are designed to ensure compliance. Each certification has different standards and criteria and is numerically classified.
International standards mean that consumers trust in their products can be safe, reliable and of good quality. ISO standards on road safety, gaming safety, and medical kits are just some of the things that contribute to a safer world.
Supply Chain and Customer satisfaction
An ISO certification can improve an organization by improving the performance of its process. The ISO insists on adhering the Strict Standards and guidelines developed by the best practices followed all round the world. An Organization which is ISO certified can improve the whole supply chain both down the line and to the customers improving the customer satisfaction
Most of the ISO standards are developed to Standardize the process that are being followed in an organization. Depending upon the Industries there are many standards such as ISO 9001, ISO 27001, ISO 45001, ISO 14001, ISO 22000 applicable to the organization. Each standards concentrates to satisfy all the interested parties including the customer
Relation between customer satisfaction and business improvement
Many companies want to implement an ISO certificate just to fulfill a customer need. The client says that it only works with ISO certified vendors to get (or hold) the work for which the certificate is required. The problem with these companies is that they are looking for short term payments. They see something different as an advantage - we need money and ignore long-term benefits, such as "if we keep the customer satisfied, they want to come back".
They do not cover the concept of quality through continuous improvement. They do not understand that the ultimate goal is customer satisfaction. See, you can get an ISO certificate (which is an ISO certificate) that requires ISO certification without seeing the actual process or refinement. Focusing on this is just one benefit - your immediate benefit - without putting the customer in front of you will cost you dearly in the future. Hopefully some management system ideas can break down and eventually shut down ... but do you want to believe a plan behind happiness?
After obtaining your ISO certificate, you will be able to advertise quality certification and respond to pricing requests (RFQs) from companies that make ISO certification "mandatory". ISO certification can open up new markets that you could not get to your certification.
No process and no one is perfect. A well-managed system allows your company to reach perfection. Over time, processes get better, more consistent, and when you reach your goals with regular adherence, you see significant results. Your process waste is reduced to one person.
Waste is lost forever. Waste results of poor quality and inefficiency. Chaos arises from change and inconsistent processes. Reduce change, improve consistency, and you'll have less losses ... and more money. It's easy!
Need for ISO in manufacturing Industries
An ISO certification can Meet the customer requirements, Get more revenue and business from New customers, Improve company and product quality, increase customer satisfaction with your products, describe, understand and communicate your company process, develop a professional culture and better employee morale, Improve the consistency of your operations, focus management and employees, Improve efficiency, reduce waste, and save money, achieve internal recognition. The most common ISO certification for an Manufacturing industries are ISO 9001 (Quality management system, ISO 14001 Environmental Management system, ISO 45001 Occupational Health and management System, ISO 22000 Food safety management system, ISO 27001 Information security management System.
Need for ISO in Service Industries
ISO certification is common in the manufacturing sector, but less common in service-oriented industries, as well as construction. For example, the process of creating, perfecting and improving a widget has been carefully analyzed for many years throughout the organization and its importance is widely understood. However, it is more difficult to imagine a single standard of process over a service company with different motives, parameters, timelines and protocols. This is why the introduction of a management system is so expensive.
Internal benefits
- Provides an effective management process with top management
- Identifies areas of responsibility throughout the organization
- Deliver a positive message to employees and customers
- Identifies and encourages efficient and time-saving processes
- Note the major disadvantages
- Reduce your costs
- Provides continuous evaluation and improvement
- Marketing opportunities
External benefits
- Quality and service were improved
- Timely disposition
- The first approach is correct
- Less products and complaints came back
- An independent audit shows the quality
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