Printer ink cartridge error is the common issue that occurs in all existing printer brands, including the popular HP printers. The HP printer ink cartridge error occurs when your HP printer doesn’t recognize the new ink cartridge after replacing the older one. Whenever a situation like this arises, you may use some reliable techniques to get over the issue.
Check out the reasons for HP printer ink cartridge error and its rectification methods discussed ahead.
Reasons for HP Printer Ink Cartridge Error
The HP printer ink cartridge error message reflects while making an attempt to print a document in the scarcity of ink in the cartridge. The reasons for such an error have been mentioned below:
- A protective tape or a strip residue left on the new ink cartridge installed without removing them. Not removing the tape strips will leave your newly installed ink cartridge unrecognized by the printer.
- If the metal contacts in your HP printer are dirty or damaged, you may end up getting the HP printer ink cartridge error message due to the inability to communicate between the ink cartridges and your printer.
- Ink Cartridge not installed properly may also result in the HP printer ink cartridge error.
Fixing Techniques
Check out the ways to proceed with the HP printer ink cartridge error fixing methods discussed below:
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Reset your HP printer
Printer reset is the most common and effective printer troubleshooting method that’s always the first preference during the error rectification process. HP printer ink cartridge error can also be treated by resetting your printer using the steps mentioned below:
- To begin with, turn your HP printer on and open the top cover to remove the ink cartridge.
- Wait for a while and then place the ink cartridge back to its slot in the printer.
- Close the top cover and then turn your printer off.
- Wait for a few minutes before turning the printer back on.
- Then, attempt a sample printing to check if the error has gone.
This method should rectify the issue in the first attempt. However if due to some reason the method doesn’t succeed, you may try the next method.
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Clean the cartridge metal contacts
Cleaning the metal contacts is the eminent way of getting over the HP printer ink cartridge error. However, before attempting a cleaning process, ensure that the printer carriage has stopped moving. Then, you need to follow the given steps to proceed with the cleaning of the metal contacts:
- To begin with, open the access door of your HP printer where the ink cartridges are installed and wait for the carriage movement to stop.
- Then, turn off the HP printer and remove the power cord from the power outlet.
- Next, take out the cartridges from the printer and keep them on the dry surface with the nozzles facing in the upward direction.
- Now, take a cotton cloth and wipe the metal contacts along with the carriage.
- Then, insert the cartridges back into their slots in the printer and shut the access door.