There are two main instances where you may encounter the error. The first is when you attempt to use Minecraft’s crossplay features for the first time on your device, if it is not already associated with a Microsoft account. This is likely to occur when you play the game on PlayStation, Nintendo or other non-Microsoft devices.

The second reason this error might show up is because of a recent change of device. For example, if you switch from using an Xbox console to a PlayStation console, or from a PlayStation console to a Nintendo console.

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