Chrome web browser is one of the most popular browsers to be used with the MetaMask extension. This web browser helps individuals to ensure that they can use the hot wallet services offered by MetaMask. If you are also interested in using this hot crypto wallet, then you can easily install the MetaMask extension on your web browser. After installing the extension, you can easily set up a new wallet on it or you can import an existing wallet on the extension. However, some users have recently faced some issues while using the MetaMask extension on their web browsers.

So, what are you going to do in that scenario? Well, in that case, I would suggest you to try out some easy steps that can help you enjoy the wallet services offered by the platform. The most common issue that users usually come across is when they open the extension on their Chrome browser and it does not load.

Hence, the following sections will first help you in figuring out the reason behind the issue and then we will guide you on how you can get rid of this issue at the earliest.

Why is the MetaMask extension not loading?

The following are the main reasons why you may not be able to use the MetaMask extension on your browser even if everything seems fine:

  • First of all, if it has been a long time since you have not updated the extension, then it could be the main reason why the extension is not loading.
  • In addition to that, you may also face this issue in case there is some problem with the internet connection on your device.
  • Not just that, the issue could also arise in case there is some problem with the Chrome web browser on your device, either the browser is outdated or you have forgotten to clear off the browser cache and cookies.
  • When the operating system of your device is outdated, it will cause trouble loading programs.

Ways to fix issues with MetaMask extension on Chrome

When you cannot load MetaMask extension and you want to get rid of this issue at the earliest, then you can follow the easy troubleshooting measures listed below:

  • Begin by removing and re-adding the extension to your web browser
  • Make sure that your device is receiving proper internet connectivity
  • Update the web browser on your device or update its operating system
  • We also suggest you remove the browser cache and cookies
  • Disable any other extension running in the background


If MetaMask extension does not load or does not work the way it should then you need to understand the fact that there is nothing to worry about. You can always try to figure out the root cause of the problem and then you will be able to get rid of the issue at the earliest. If you are not able to get rid of the issue by following this method, you need to install the extension or the app on another device or get in touch with the support team.