If you're having trouble logging in to your Peacock account, there are generally just a few potential issues. 

• You are using the wrong email address or password. Make sure you're using the email address you used to create your Peacock account.
• You are a cable TV customer and you haven't linked your account. If you're an Xfinity, Cox, or Spectrum customer, you may need to link your Peacock account to your cable TV account. Go to Peacocktv.com tv/samsung and sign in to your account. In the Link Provider section, click your cable provider and use your cable TV provider's credentials to sign in and link your account to your Peacock subscription.
• You've forgotten your Peacock password. If you don't remember your password, go to the Peacock sign-in page and click I don't know my password. Enter your email address and follow the instructions to perform a password reset. 
• You've forgotten your Peacock email address. If in doubt, use the same email address that Peacock uses to send you account updates and information about the newest TV shows and movies. You can also check your inbox, deleted mail, and spam folders to find the welcome email from Peacock.