Things To Know When Improving Customer Service in the Consumer Packaged Goods Sector
Customer management has come a very long way. Millions of calls are run to connect people every day. But, some conversations might not be pleasant. Remember when you tried connecting with a customer service number to experience a painful never-ending hold time and a disinterested agent. The crux of the matter is that, although phone support has evolved, customer's expectation is still...
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