ISO 20000 Certification What is ISO 20000? ISO 20000 is an international standard for information technology service management. It specifies the requirements for an organization to plan, establish, implement, operate, monitor, and improve IT service management processes. ISO 20000 certification verifies that your organization meets these requirements. Obtaining this certification can help your...

A bank is an organization that provides services to customers. In order to improve customer satisfaction, it is essential for banks to maintain and implement the quality of services. This can be achieved with the help of the ISO 20000 standard.In this article, we will let you know more about ISO 20000, how this standard benefits the bank, and how to obtain the ISO 20000 certification. ISO...