Cisco Meraki products are fully cloud-managed. From the Meraki dashboard, you can configure, optimize and monitor your networks, security devices and more. In addition, all software updates are carried out automatically to ensure the maximum security of your computer.
However, some of these features will be limited if Managed Meraki Services products were purchased from a non-certified reseller and configured incorrectly. Before purchasing or accepting used Meraki equipment, you should consider the possible implications of support, warranties, licenses and usability.
Here are three things you need to know about used Meraki equipment.
1) Cisco Meraki licenses are non-transferable.
Meraki cloud-managed platform requires license renewal, sold separately. Licenses can be purchased or renewed in increments of 1, 3, 5, 7, or 10 years. License purchase includes quality 24/7 customer service and technical support, hardware replacement, and firmware and operating system updates. Don't forget about the basic functionality. Your panel will notify you when licenses expire 30 days after they expire. Another notification will be sent three days after the expiration date. Thereafter, a 30-day grace period begins. If you don't renew your license after that, your devices will stop working.
The higher the markup, the lower the total cost will be. Meraki's license renewal operates on a co-termination formula. It simply means that all users upgrade their individual licenses at the same time. If you purchase a new access point license with a different expiration date, it is split between your existing licenses to standardize the renewal date. This is called co-completion.
All of this should be kept in mind when purchasing equipment from a third party, as licenses are not transferable. It doesn't matter if the previous owner had about 10 years left on the license. To use the equipment, you will need to buy a new one.
2) Used Meraki equipment is not subject to support or warranty.
Like licenses, valid warranties cannot be transferred to purchases by third parties. If a product fails that was not purchased from a certified reseller, that part will not be RMA compliant.
3) The previous owner should not make a claim for the goods.
Claim device
The devices operate on their assigned networks. This means that you will need to request an item. On the control panel, products can be requested by entering the serial number of the device. If that doesn't work, then the next section will probably fix the problem.