CRM system is a must-have for all types of businesses. It captures details of transactions and stores the results of interaction with customers: how they are progressing through the sales, what they are satisfied with and what they complain about. It helps to analyze the work of departments and increase their efficiency. https://gloriumtech.com/how-to-build-a-custom-crm-system-why-building-your-own-crm-is-a-good-idea/