Ai in Customer Service: How is it a beneficial idea?
Introduction
Date : 7th Apr 2025, Original Source : (https://medium.com/@elijah_williams_agc/ai-in-customer-service-how-is-it-a-beneficial-idea-0c4f80d350b6)Artificial Intelligence in customer service looks like a bot collaborating with a human agent, where the bot assists the customer care representative in finding better answers while the agent helps the customer. According to the most recent...
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