Ending the Run-Around of Patient Scheduling Call your doctor's office at 9 AM, and you'll probably get a busy signal. Call at 10, and you're on hold. By the time someone answers, you've burned 15 minutes of your morning trying to book a 15-minute appointment. And, on the provider’s side, office folk know they're going to get slammed with phone calls before they have their first cup of coffee.
Patient scheduling shouldn't be this...